Legal
Privacy Policy
Last updated: April 30, 2026
This Privacy Policy describes how Transport Pro Inc (“Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, call us, fill out a form, or otherwise communicate with us, including through SMS text messages. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, phone number, email address, and mailing address.
- Driver application information — CDL class, years of experience, current employer, equipment information (for owner-operator applications), and any other details you provide.
- Communications — content of messages you send to us, including emails, SMS messages, and form submissions.
- Automatically collected information — IP address, browser type, pages visited, and similar website usage data collected through standard analytics.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, quote requests, and applications.
- Process and review driver and owner-operator applications.
- Send transactional SMS, email, and phone communications related to your inquiry, freight quote, dispatch, employment, or business relationship with us.
- Operate, maintain, and improve our website and services.
- Comply with legal obligations and protect our rights.
3. SMS / Text Messaging — Consent, Opt-In, and Opt-Out
Consent: By providing your phone number to Transport Pro Inc — through our website, contact forms, driver/owner-op application, or by initiating contact with us — you expressly consent to receive SMS text messages from Transport Pro Inc related to your inquiry, application, freight services, dispatch updates, appointment confirmations, and account-related notifications.
Message frequency: Message frequency varies based on the nature of your interaction with us. You will only receive messages relevant to your inquiry or business relationship with Transport Pro Inc.
Message and data rates: Message and data rates may apply. Charges are billed by and payable to your mobile service provider; please contact your carrier for pricing details.
Opt-out: You can opt out of receiving SMS messages from us at any time. Reply STOP to any message you receive from us, and we will stop sending you SMS messages. You may also email us at admin@transportproinc.com to request removal from our SMS list.
Help: Reply HELP to any message for assistance, or contact us at (248) 907-5087 or admin@transportproinc.com.
Carriers: Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and others.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers — vendors who help us operate our business (e.g., dispatch software, accounting, IT, email providers), bound by confidentiality and only for our internal purposes.
- Legal requirements — when required by law, subpoena, court order, or to protect our legal rights.
- Business transfers — in connection with a merger, acquisition, or sale of assets, with continued protection of your information.
- With your consent — when you direct us to share specific information.
As stated above, mobile phone numbers and SMS opt-in information are never shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including providing services, communicating with you, and complying with legal obligations. You may request deletion of your information at any time by contacting us at admin@transportproinc.com.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state of residence, you may have rights under applicable laws (such as California's CCPA or other state privacy laws), including the right to:
- Know what personal information we collect about you.
- Request deletion of your personal information.
- Correct inaccurate personal information.
- Opt out of the sale of personal information (we do not sell personal information).
- Opt out of SMS messaging by replying STOP to any message.
To exercise these rights, contact us at admin@transportproinc.com or (248) 907-5087.
8. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.
9. Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, remember your preferences, and analyze how visitors use the site. You can control cookies through your browser settings. Disabling cookies may limit some site functionality.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated by updating this page or by other reasonable means. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Transport Pro Inc
Farmington Hills, MI
Phone: (248) 907-5087
Email: admin@transportproinc.com
Website: transportproinc.com
